Question 1

How fast is FreshCart grocery delivery?

Accepted Answer

Express slots average 30 minutes. Standard orders placed by 4pm arrive the same day, and next-morning slots start at 7am.

Question 2

Is there a delivery fee or membership?

Accepted Answer

Delivery is free on orders over $35 and there is no membership or subscription fee. FreshCart adds a flat 12% margin and no checkout surcharges.

Question 3

Where does FreshCart produce come from?

Accepted Answer

We buy direct from around 60 growers, bakers and makers within 40 miles of each city we serve. Every item lists its farm, distance travelled and harvest date.

Question 4

What if something arrives below standard?

Accepted Answer

Anything that is not perfect is refunded from the app in two taps — no photos, no return and no phone call.